Terms and Conditions

  1. Introduction By accessing or using playdimension.it.com, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding.
  2. User Accounts
    1. Registration: You must provide accurate information when creating an account. Only one account per person is allowed.
    2. Eligibility: Users must be at least 18 years old, or have parental consent, to register.
    3. Security: You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
  3. Orders and Payments
    1. Pricing: All prices include applicable VAT and are displayed in GBP (£).
    2. Payment Methods: We accept major credit/debit cards, PayPal, and other UK-based payment options.
    3. Digital Delivery: Once payment is confirmed, you will receive your game key or download link instantly.
    4. Pre-Orders: Pre-paid games are charged at purchase and delivered on official release dates.
  4. Refunds and Returns
    1. Unused Keys: Refund requests for unused digital keys may be made within 14 days of purchase.
    2. Activated Products: Refunds for used keys follow the individual publisher’s refund policy.
    3. Technical Issues: If a game is incompatible or defective, contact support for assessment and possible refund.
  5. Intellectual Property playdimension.it.com is an authorized reseller of digital game licenses. All intellectual property rights remain with the original game publishers.
  6. Service Availability While we strive for uninterrupted service, we cannot guarantee constant uptime. Our liability is limited to the cost of the purchased product.
  7. Modifications to Terms We may update these Terms and Conditions at any time. Material changes will be communicated via our website or email.
  8. Contact Information If you have any questions about these terms, please contact our support team at [email protected]. We are available 24/7.